1. Can I change the cable on HPS1 headphones?
Yes, you can use any dual 2.5mm jack headphones ready cable to connect them.
2. What's the difference in sound quality with or without pillow?
The quality of audio on headphones is not affected if you use dedicated headphone amplifier. If you use a signal splitter than the sound is affected. The main affect is a lower volume at the same settings. Psychoacoustically the sound with BSE pillow is much reacher, extended to the low end.
3. How flat are HPS1 studio headphones?
We designed earcups acoustics based on the science of sound with many trial and error prototypes. The design is now fully rounded earcups that makes as little sound waves bounces as possible. It's a fully balanced acoustic chamber. Together with studio grade driver we achieve a flat frequency response. The sound is rich from low to hi notes. We followed the IEC 61672:2003 (BS EN 61672-1:2003 ) A weighted standard as closely as we can and reference by ear with industry standard HD650 and DT 770's. Our HPS is a mix of both this products.
4. Can I use the pillow on any amplifier?
Yes, you can connect the pillow as a subwoofer speaker to any amplifier. Just be careful with specs limitations. So if you have an amplifier you can use bridged to mono or simply a left channell to power the tactile pillow. But we do recommedn you buy a BSE pillow with our recommended amplifier. The transducer in a pillow is 35W at 8Ohm. Note this.
5. Does the headphones come with an amplifier?
No, we don't sell headphones preamplifiers with the headphoines. You can use them on any source - from I pod, pad, PC, sound cards, phones etc,... It's a standard 3.5mm or 6.3mm jack input. (TRS) If you use it with the pillow you have to split the signal in case you only have one output available.
6.Why are headphones earcps made of wood?
Wood is a go to material for any acoustic instrument. From pianos to guitars. Headphones benefit greatly from the use of acoustic materials. Plastic is used by other brands just to cut costs and shorten the production cycle. Wood is way better choice. And yes, it looks better!
7.If my amplifier does not have a low pass filter, can I still use it?
Yes. BSE pillow can reproduce more than just 80Hz. With higher frequencies the pillow will act as a membrane and vibrations will become airborne. Meaning you will have more sound leakage into your environment. At the same time you will feel wider frequency range and that could be of use in some studio scenarios. For example mixing upright bass, male vocals etc.
8.Are there any costs with signing up for a test drive?
You can try our products (Play2Me Premium is excluded) and return them in 30 days. We give money back guarantee for the purchase. Shipping is excluded from return.
If you have a question you can fill out the form on our contact page or just say hi on social networks. We'll explain in detail how this works.
9.I got a damaged product, what now?
If you noticed a damaged packaging please take photos before opening. Then please check if the product is intact. If not, take pictures again and send them to us for inspection. We'll let you know further steps.
10.I signed up for a test drive but didn't receive the package for over a month now!
We have only limited amount of system on a test drive. You are in line. If you wish to test it before your turn you can order one online and after the test send it back to our headquarters. We'll refund your purchase but you'll have to carry shipping back costs.
11. Can I use my Endorsement code for 50% off on special preorder deals?
Sorry, no. You have to go with regular offer and use your code there.
12. What's covered with money back guarantee?
We co er your purchase costs. Import taxes and shipping back to us is not covered. You'll be refunded purchase price with shipping to you.
13. What's your privacy statement?
We collect your e-mail address in sign-up to newletter and deals form. That's all. We save your data in Mail Chimp platform. When you subscribe you agree with their terms too. Your e-mail is safe and will be used for notification only.
We also collect more info about you in endorsement application. Again this data is stored in Mail Chimp service. We use this data to make a decision regarding accepting you as our endorser or ambassador. Your data is safe and only used internally for this sole purpose.
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